Privacy Policy

Privacy Policy

Who we are

www.thermatech.co.nz (“this website”) is operated by Thermatech Ltd.

Thermatech respects the privacy of our customers and are committed to protecting your privacy.  Privacy laws place requirements on us to treat certain information collected as confidential, to store information securely and to allow you access to check and correct your information. Thermatech complies with the Privacy Act 2020.

Collection of your Information

ThermaTech collects personal information (for example an individual’s name, address, and information about the items you have purchased) through this Site when you make a purchase. Such information is collected for the purpose of administering your account, processing your purchases, delivering the items purchased to you, for our own internal records, and for contacting you in relation to your purchase or sending you information about goods and services that we think you may be interested in (including by electronic message). It is important that any information given to us is accurate, up to date, complete and not misleading.

Types of Information Collected

We may collect personal information from you including,

  • your full name
  • email address
  • phone number
  • postal & delivery address

We collect personal information from you when you:

  • create an online shopping account
  • purchase from our showroom
  • contact us with a question or concern
  • participate in a promotion

We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and any search engine or inbound hyperlink used to reach this website.  This information is used only for statistical purposes and in regards to how we may enhance the customer experience.

Cookies

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.

How we use Your Information

We may use your collected information in the following ways:

  • To process and fulfil your order, including sending emails to confirm your order status and shipment, along with customary business communications.
  • To verify your identity and to assist you if you have forgotten your username or password
  • To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, where you agree to receive such information.
  • To help us learn more about your shopping preferences and personalise this website in accordance with your preferences.
  • To analyze trends and statistics.
  • To improve or update this website and our products / services.
  • To protect the security or integrity of our website and our business.
  • To respond to your enquiries and communicate with you if necessary.

You always have the choice not to receive marketing and promotional information. It is our policy to remove any member from our database or mailing list upon the members’ request.  Please Contact Us if you wish to opt out of receiving communications from Thermatech.

Linking to third party websites

When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party’s privacy policies. While we support the protection of privacy on the Internet, Thermatech cannot be responsible for the actions of any third-party web sites.

Changes to our privacy policy

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our Website indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, please Contact Us.